Slack + Rereflect
Stop losing feedback in Slack threads. Rereflect automatically detects customer sentiment, flags urgent issues, and routes feedback to the right team members — all from your existing Slack channels.
Up and running in minutes.
Connect Slack
Authorize Rereflect with one click. Choose which channels to monitor for customer feedback.
AI Analyzes Messages
Our AI reads new messages in real-time, detecting sentiment, pain points, feature requests, and churn risk.
Get Actionable Insights
View categorized feedback on your dashboard. Get alerts for urgent issues. Export reports for stakeholders.
Built for this channel.
Channel Monitoring
Select specific Slack channels to monitor. Rereflect only reads channels you authorize — nothing else.
Real-Time Analysis
Every message is analyzed as it arrives. No batch processing, no delays — instant sentiment detection.
Urgent Alerts
Get notified immediately when a customer expresses frustration or churn risk. Respond before it escalates.
Keyword Triggers
Set up custom keywords to filter which messages are captured as feedback. Focus on what matters.
Slack Notifications
Receive AI-generated alerts back in Slack when anomalies are detected — sentiment spikes, volume changes, and more.
Auto-Categorization
AI automatically tags feedback as bug reports, feature requests, praise, or complaints. No manual sorting.
Who it helps.
Our support channel was a goldmine of feedback we were ignoring. Now Rereflect surfaces the top pain points every week — we shipped 3 fixes last month based on Slack feedback alone.
I manage 5 Slack communities with 2,000+ members. Rereflect catches the feature requests I used to miss and shows me sentiment trends I never could have tracked manually.
Instead of scrolling through Slack all day, I check Rereflect's dashboard once in the morning. The AI-generated insights are better than what I used to produce from hours of manual review.
Connect in four steps.
Navigate to your Rereflect dashboard and open the Integrations page.
You'll be redirected to Slack to authorize Rereflect. Choose the workspace you want to connect.
Pick which Slack channels contain customer feedback. You can add or remove channels anytime.
Optionally configure keywords or message filters to focus on specific types of feedback.
That's it! Feedback will appear in your dashboard within minutes as messages come in.
Questions, answered.
Self-host it and connect your tools.
Deploy Rereflect on your own infrastructure and wire up every feedback channel you already use. MIT licensed, every feature unlocked.