Email Forwarding + Rereflect
No API integration needed. Just forward any customer email to your Rereflect inbox address and our AI does the rest — extracts the feedback, identifies the sender, detects sentiment, and categorizes it automatically.
Up and running in minutes.
Get Your Inbox Address
Every Rereflect workspace gets a unique email address for receiving forwarded feedback.
Forward Customer Emails
Forward feedback emails from Gmail, Outlook, Apple Mail, or any client. We strip forwarding headers automatically.
AI Analyzes Content
The original message is extracted, sender identified, and content analyzed for sentiment, pain points, and feature requests.
Built for this channel.
Universal Compatibility
Works with Gmail, Outlook, Apple Mail, Thunderbird, and any email client. We parse forwarding headers from all major providers.
Smart Header Parsing
Our parser strips "Begin forwarded message", "From:", "Date:", and other forwarding artifacts. Only the real content is analyzed.
Sender Detection
Original sender email and name are automatically extracted from forwarding headers, so you know who the feedback is from.
Keyword Matching
Set up keyword triggers to only capture emails containing specific terms — or monitor all forwarded emails.
No Setup Required
No API keys, no OAuth, no webhooks to configure. Just forward an email and it works instantly.
Bulk Forwarding
Set up email rules in your client to auto-forward specific emails to Rereflect. Hands-free feedback collection.
Who it helps.
I get customer emails all day. Now I just forward them to Rereflect and check the dashboard once a week. It's like having a customer research team for free.
I asked my sales team to forward any "lost deal" emails to Rereflect. Within a month, we had a clear picture of why prospects were churning — pricing confusion was #1.
We set up an Outlook rule to auto-forward all complaint emails. Rereflect's AI categorizes them way better than our manual tagging — and it catches things we missed.
Connect in four steps.
Navigate to your Rereflect dashboard and open the Integrations page.
Your workspace has a dedicated email address for receiving forwarded feedback.
Set up a feedback source with email type and configure keyword triggers if needed.
Forward a customer email from any client. Rereflect processes it within seconds.
Create email rules in Gmail/Outlook to automatically forward specific emails to Rereflect.
Questions, answered.
Self-host it and connect your tools.
Deploy Rereflect on your own infrastructure and wire up every feedback channel you already use. MIT licensed, every feature unlocked.